The window is short. The decisions stick for 12 months.
Open enrollment is the one time each year employees can change their benefit elections without a qualifying life event. For calendar-year plans, open enrollment typically runs October through November, with January 1 effective dates. Here's what has to happen — and what commonly goes wrong.
- Set your renewal date early — carriers typically release renewal rates 60–90 days before the plan anniversary. Do not wait for the carrier to prompt you.
- Communicate rate changes clearly — employees need to understand what their new contributions will be before they make elections, not after.
- Collect waivers in writing — employees declining coverage must sign a waiver. Keep this documentation. It matters at ACA audit time.
- Update your HRIS/payroll — new elections must be loaded and confirmed before the first payroll of the new plan year. A missed update creates billing discrepancies that take months to untangle.
- Confirm dependent documentation — if you require documentation for dependent enrollment (birth certificate, marriage certificate), collect it during open enrollment, not after.
- Test your benefits portal — if you use an online enrollment platform, test it before you send employee communications. Platform issues during OE week are one of the most common year-end headaches we see.
Blue Ocean Benefits manages the entire open enrollment process for our clients — communications, employee questions, carrier submissions, and HRIS updates. If your team is handling this manually, let's talk.
